You will receive your paper as a roll (up to 5m). * Please note - if you have ordered multiple designs, they may be delivered together and rolled inside one another. Each design will be labelled by number and include your name and order ID.

We use a range of couriers including Royal Mail and DPD. Wrapping paper is always shipped in a tube.

Delivery costs to the UK and Ireland are calculated at checkout.

Due to the current climate, you may experience delays to your order which are out of our control. We cannot offer a specific delivery date due to the personalised nature of each product. All orders are dispatched quickly and most arrive within 7 working days.

We sure do! Delivery to Ireland usually takes a few days. Customs charges could be payable upon delivery - this depends upon various factors due to Brexit and not everyone has to pay. We are not responsible for any additional charges after your order is dispatched.

Unfortunately, we only accept orders placed via the website to maintain your security.

We offer a range of payment methods including; Credit or Debit Card, PayPal and ApplePay.

Unfortunately, we are unable to accept returns for any personalised unwanted items.

We will replace any order which has arrived incorrect due to an error on our behalf. Please contact us for further assistance.

Please contact us for further assistance.

Yes, we use water-based inks and the paper is fully recyclable.

Our giftwrap comes in rolls up to 5m long and are 60cm wide.

We process each order as quickly as possible, therefore we cannot guarantee that your order can be amended. We advise all customers to thoroughly check the personalisation details before placing your order. * In the event of a mistake being made - please contact our customer service team.